Showing posts with label #Staples. Show all posts
Showing posts with label #Staples. Show all posts

Wednesday, October 19, 2016

 A Day…or Two…Out of my Life


My computer quit cold turkey Sunday night. I had gone to do dishes; when I tried to log back in, it kept telling me my pass code was incorrect—I knew it wasn’t. But there went everything I planned to do not only that night but for the next day. Because I pretty much live my life at my computer, I was devastated.

Next morning I threw myself into the world of computer repair. My computer guru son-in-law threw up his hands—he’s a Mac consultant and said I needed a pc guy. So I called the Geek Squad. Now there’s a big business model! Wow, are they streamlined. They would make a house call for $249 a week later. “I’m a writer,” I wailed. “I can’t go a week without a computer.” For sympathy I got a flip, “Sorry!” I made an appointment, hung up and called Staples. For about $50 less, they sent a technician out that day (I am not yet mobile enough to take a computer to the store and was willing to pay the extra for a house call.) I cancelled the Geek Squad.

Tyler arrived about 2 p.m. Monday and stayed until maybe until 5:30, then left taking my computer with him because he needed hardware from his shop. Promised to be back that night, said the next day he came back but the cottage was dark and the gate closed. He brought the computer back about eleven yesterday morning.

I had taken advantage of the enforced hiatus to read a cozy mystery, something that often feels like a waste of time but really isn’t—I learn for my own work from every book I read. This time, it was Ellen Byron’s Body on the Bayou.

Being a compulsive personality has its downsides. I was obsessed with the growing list of things I needed to do once I had access to the information on my computer—everything from the grocery list to a blog. Yesterday, with the computer back, I dug in, and I have pretty much worked since. But the computer, which now is behaving beautifully, has not always cooperated—dancing type, refusal to accept a password, etc. I think I’ve seen this before-when a computer has been to the computer “hospital” it takes it a while to settle down and get to work. I hope tonight we’ve reached that point.

I’m writing this with one eye on the third debate. Hillary must never know who she will be debating—in spite of predictions that it could get ugly, Trump is thoughtful, subdued. He nods and shakes his head a lot, and she does the eye roll. A study in controlled emotions—sort of unexpected.

Thursday, February 12, 2015

Oh, frabjulous day!

For a writer in these modern days, being without a computer is like a chef being without a stove or a painter being without a brush or charcoal. My computer simply didn't boot yesterday morning--it acted like all was fine, took my password, and then did nothing more. Son-in-law in Austin did what he could over the phone but it didn't work. So I took the computer to Staples, where I was both impressed by the thoroughness of their check-in process and frustrated by the time I stood there. But I left, sans computer, and went to the grocery store.
Then I was home, wondering what to do. I have an iPad and I could answer email and sort of follow Facebook. But it's not easy for me to be as fluent on an iPad keyboard--I am much more conversational on a keyboard. And I had a chapter in my head--or at least a scene--that I wanted to write on my novel-in-progress. I can't tell you how many times I jiggled the mouse, trying to wake my computer. Of course, I was staring at a blank remote screen because there was no computer attached to it. Very frustrating. As I told probably too many people, I was like an addict in withdrawal, and even my daughter worried about what I would do in the evening. No worries, I'm in the midst of reading The Mockingbird Next Door, but there were still emails I wanted to answer more fully, Facebook exploring I wanted to do, and that scene that was playing out in my head.
Today I had several helpful phone calls from the Staples technician, a really nice man named Sean. We established, to his disbelief, that I didn't have an original form of Microsoft Office--it came on the computer which is less than a year old. He told me it was a virus, but he would have it fixed soon.
About five-fifteen he called and said it was ready to go. I said I'd be in tomorrow, though I really wanted it right that minute. But I was having a glass of wine with Jordan and Jay and didn't feel I should jump in the car. Jordan said she'd take me, and off we went. (Jordan wants credit as #1 daughter for this--sorry, Megan; I know you'd have done it if you were closer.)
So tonight I even put dinner off for an hour while I caught up with calendar dates I'd made a note of, password changes,  59 emails, and all that stuff.
And now I'm a really happy camper. Many thanks to Staples and Sean for quick, fast, and efficient services. Amazing what a difference that has made in my outlook on life!